Set the step ladder under the garage door opener in your garage and use it to access the up and down limit switch adjustment screws located on the side of the garage door opener motor housing.
Genie garage door opener keeps lifting door back up.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Press and hold the wall console button until the garage door is completey closed.
To try and correct the problem make sure the eyes on the sensors are clean the wire connections are securely fastened at the sensors and motor head and the eyes are directed at each other.
There are a couple of reasons why this might occur so we thought we would explore them below in case you re experiencing this problem.
Door starts down then stops before it is closed.
Look at the photo eyes themselves if there are cobwebs or if there is dust on the lenses the eyes will sense this and cause the door reverse.
When a roller on the garage door comes off one of the side tracks the opener won t be able to lift the door.
California residents special notice regarding genie garage door openers in relation to new california battery backup law sb 969 commercial operators.
Other times it may be a leaf hanging from the bottom of your garage door.
Genie garage door opener systems accessories and installations are well known and trusted by consumers.
We work with a lot of homeowners who aren t sure what s wrong with their garage door.
Sometimes there could be a box or a garbage can sitting too close to the eyes.
Try making small adjustments.
One of the most common problems we hear involves the garage door opener the automatic garage door opener runs but door doesn t move.
Genie s battery backup unit offers peace of mind to homeowners who want to be able to operate their garage door opener during a power outage.
This can happen if a track is accidentally struck by a heavy object and bent outward.
Also try unplugging the garage door opener and re plugging the unit back into the outlet.
Check for interference from adjacent photo eye sensors of any brand.
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It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
Check garage door for binding.
When the power goes out genie power goes on.