If this is the case the motor will run but as the chain isn t where it should be it can t generate the lift to open the door.
Genie garage door opener motor running but door not opening.
There s something wrong with the garage door opener that s stopping it from opening the door for you.
One garage door malfunction that is very frustrating is when it will not open.
Check all remotes if all the remotes and wireless devices stopped working at the same time this could indicate the circuit board needs replaced.
You may also need to reprogram your keypad or replace the batteries in it.
In most cases the cause will be a stripped gear or a chain that has come off the sprocket.
If it won t go up adjust it up.
Firstly check that you re using it within the range required for your opener.
This is an easy fix.
You should also ensure that the door is engaged with the trolley.
Keep testing it to see if it works.
Genie garage door opener opening or closing problem fix.
The likely culprit is an obstruction in the path of the garage door.
In both the cases above you may hear grinding noises.
Check the breaker controlling the door opener and reset if it it s tripped.
If you re too far away this can cause a problem with opening or closing the door.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
Someone might have pulled the emergency cord.
Garage door opener works from the wall control but not from the remote.
A full turn of the screw equals about two inches of door movement on most models.
Also verify the antenna on the motor unit is in the proper placement.
If the problem persists check to see if the red safe t beam led indicator is blinking.
It s smart to make very small adjustments so you don t overdo it and end up slamming the door open or shut.
There are a number of possible causes.
Home owners say that they can hear the motor running but the opener simply will not operate the door.
It is best to troubleshoot the issue to determine the appropriate solution.