Jose on january 18 2019.
Genie garage door is not opening.
I have a genie ims1000 a the remote control send the signal to the receiver but the door don t open.
My garage door will not open even when i use the remote i have no way to enter.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Check for and clear any obstructions in its way.
Troubleshooting guide for models 1022 1024 1042 2022 2024 2042 2027.
Genie excelerator series garage door opener self diagnostic troubleshooting.