The garage door did not want to close when she pressed the button on the remote.
Genie garage door will open but not close.
There are a pair of little plastic things at the bottom of the rail pointing at each other usually between 6 and 12 off the floor.
Press and hold the wall console button until the garage door is completey closed.
See your owner s manual for more details.
The door will always open and close with the wall opener.
In the morning when i am leaving in the car the door will open with any of the 3 devices.
Leaving it open all night is not a.
The door won t reach the ground if the maximum level of force is exceeding during closing.
It could be something small.
In the down direction if the limit is set beyond the point at which the door closes fully the door will hit the floor and act as if it is hitting something and the safety feature tells it to reverse.
You have an open limit and a close limit on your garage door opener.
Garage door does not close.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
My tools are in the garage.
I can immediately think of 3 possibilities.
It was late in the evening.
If you raise it just once the cables could fail.
I have a 10 year old craftsman garage door opener model 1239 53675srt2 with a wall opener keypad remote and car remote.
Therefore if you know your extension springs have already failed close the door and do not open it not even manually until you have those springs replaced.
Door starts down then stops before it is closed.
Check garage door for binding.
I back the car out and then the 2 remotes will not work to close the door.
Your garage door may be disconnected from the opener.
If this is the reason you will need to reengage the carriage.
Check that the emergency release cord has not been pulled.
You have something blocking the sensor.
It had worked just fine a few hours earlier.
Check for interference from adjacent photo eye sensors of any brand.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
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My wife had just come home.
These limits set the distance the door will open or close before stopping.