Genie Garage Door Will Not Lower

Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.

Genie garage door will not lower.

The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors. Explore our product and support offerings today. Press the close travel limit button again and hold it down until the bottom of the door is pressed firmly against the ground. Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.

Garage door openers come with an adjustable switch that dictates how far the door should lower in order to close completely. Genie openers apply only limited force to the garage door during closing. You will find that the door will only move an inch or so in the close direction and reverse. Check for and clear any obstructions in its way.

If it won t go up adjust it up. Program your genie garage door opener to recognize when the door is completely closed. If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening. It s smart to make.

7 the limit setting needs adjustment get a ladder and find the limit switch adjustment knob. If the switch is set too high for your opening the door may not close. The door won t reach the ground if the maximum level of force is exceeding during closing. If your door isn t closing adjust it down.

If the problem persists check to see if the red safe t beam led indicator is blinking. Some models are labeled up and down consult your owner s. A full turn of the screw equals about two.