If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
Genie garage door opener won t open all the way.
To check the balance pull the emergency release cord or chain to disconnect the door.
If the power is ok.
The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.
Opener manually lift the garage door.
You should now be able to move the door up and down by hand.
In this case call a service company to replace the spring s.
The antenna on the motor could be damaged or blocked from the signal.
If the door is very heavy then you have a spring that is broken or.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
The door won t reach the ground if the maximum level of force is exceeding during closing.
Genie openers apply only limited force to the garage door during closing.
When your garage door won t open with the remote there are few things that can cause this problem.
Check for and clear any obstructions in its way.
You might be out of range.
This issue can be an easy fix.
If your garage door is not balanced right it won t go up or down all the way.
You should now be able to operate the door using the genie garage door opener.
If you re genie excelerator just stops when either trying to open or close your garage door check out this video.
You may need to give the cord a slight yank to reconnect.
The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.
Pull emergency release cord and knob toward the motor.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in.
If your garage door won t close all the way the problem could be due to a blocked photo eye.
Do this with the door in the fully closed position.
Make sure it is hanging down from the motor.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
With the door closed and disengaged from the.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.