Check to see if the emergency release cord was pulled recently check to see if the screw inside the rail is turning.
Genie garage door opener off track.
Make sure the carriage is engaged.
Locate the jamming wheels.
Disconnect the garage door from the opener.
Open the door manually.
Use a pair of vice grips or locking pliers to hold the garage door in place.
Reach overhead and pull the rope that releases the door from the opener.
Close the door and open it again if you do not immediately spot the jamming wheels.
Once you locate where the wheels on the door are jumping.
In addition to the main garage door assemblies and components for the reliag intellig and trilog product lines you ll also be able to find remote controls keypads carriages infra red sensors and other parts for your genie garage door opener.
If you are looking for power you will probably choose a screw drive garage door opener maybe quiet is more important to you then you will want a belt drive garage door opener more concrerned about value you cannot go wrong with the chain drive garage door opener.
Explore our product and support offerings today.
Once the door is open observe to locate the wheels that are getting off the track.
Open and straighten the track at the spot where the roller has jumped out of the track use a pair of pliers and open up the track.
If the screw inside the rail us turning and the carraige is engaged but the door is not moving replace the carriage.
If not re engage it.
Note that locating the jamming wheels may be a challenging task for a diy first timer thus need to call for technical support.
Genie offers different solutions for every garage when it comes to picking a garage door opener.