If this is the reason you will need to reengage the carriage.
Genie garage door opener not closing with remote.
The transmitters remotes will not work to close the garage door.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
Genie garage door opener opening or closing problem fix.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
You will find that the door will only move an inch or so in the close direction and reverse.
The door won t reach the ground if the maximum level of force is exceeding during closing.
This is the override for the safety sensors.
This also disables any remotes or wireless keypads.
If the garage door does not close properly a warning tone will sound and a red light will flash.
Genie openers apply only limited force to the garage door during closing.
If anything interrupts this beam of light the garage door will not close and the ceiling light on the opener mechanism will flash as mentioned in the previous step.
Once the garage door closes the closed confirm remote emits a beep and a green light will flash as an assuring confirmation.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
The method to reengage the carriage depends on the model of garage door opener you own.
The garage door may attempt to go down but will come right back up and the overhead light on the garage door opener will blink.
This is one of the sensors.
Your garage door may be disconnected from the opener.
One sends a beam of infra red light to the other.
Check that the emergency release cord has not been pulled.
A good way to see if this is what s wrong with your door is make sure nothing is blocking the door from closing and hold down the wall mounted button inside your garage.