Genie Garage Door Opener Motor Runs But Does Not Open

They can hear the motor going but the door itself is not opening.

Genie garage door opener motor runs but does not open.

Replace broken chain belts sprockets or pulleys. Opener runs but the garage door does not move screw drive models make sure the carriage is engaged. Check to make sure the pulley is not boken. This will determine if the issue is connected to the door itself or the opener.

This is an easy fix. In a typical situation the motor for your garage door opener should stop running once the door has closed. If the problem persists check to see if the red safe t beam led indicator is blinking. Check to make sure the chain belt assembly is not broken or off its pulley.

The next step is to attempt to open your garage door manually. If the door closes but then immediately pops open again you ll need to check the limit settings which help the mechanism determine how far to move the door in order to close it properly. Sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move. If the settings are off the door will hit the ground before the opener believes it should.

Detach the opener by pulling the emergency handle downward. This is frustrating especially if you re trying to get your car out of the garage. If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler. If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.

If not re engage it. The first step is to locate the emergency release and disengage it do it only if the garage door is completely closed. Check for and clear any obstructions in its way. If you find one unplug the door opener before tightening it.